Best Practices in Mistake Proofing with Kevin McManus on July 18th

IISE Portland is proud to host Kevin McManus, an IISE Fellow, for our next presentation on July 18th. This event is free to attend and is open to guests, so feel free to invite your colleagues. See below for details.

*Please RSVP by replying to The first 10 IISE members to sign up will receive a free dinner paid for by IISE Portland.

Best Practices in Mistake Proofing – Systems for Process Excellence

When: Wednesday, July 18th, 2018 at 6:00 pm

Where: IBU Public House, 4439 SW Beaverton Hillsdale Hwy, Portland, OR 97221

What: Kevin McManus, an Institute of Industrial and Systems Engineering Fellow and Chief Excellence Officer for Great Systems will provide insight into Best Practices in Mistake Proofing.

Six sigma levels of quality cannot be achieved by simply asking people to be careful.  How do restaurant, energy, and aviation employees achieve very low error rates on a consistent basis, while others who do less mistake prone work make significantly more errors? What approaches are used to obtain much higher levels of procedure compliance?  This presentation will give you the details on several best practices you can use to better ‘mistake proof’ your workplace.

What percent of the organizations that have invested time and money to pursue six sigma levels of quality have actually achieved those levels?  Of that percentage, how many have sustained these levels of performance over time?  The resultant rate is low – few organizations attain, let alone sustain, six sigma levels of performance across a variety of their work processes.  The positive side of this however is that these organizations are probably not using very effective error proofing approaches.  They may think that the systems they are using work well, but they really can’t validate this belief. Besides, a lot of mistakes happen daily in most organizations – it’s just part of the job, right?

Significant examples of success – where error and incident rates are very low – can be found.  The Blue Angels excel at process planning and review.  A quick serve restaurant chain has a superior training and certification system.  Oil field workers consistently achieve miniscule safety incident levels that many organizations would often consider as being unobtainable.  How do these groups of people find ways to standardize their work practices while also improving their work systems? This presentation will give you the system details used by these organizations and others.

In this presentation, you will learn how to:

  • Identify those work approaches that are key in reducing human error rates
  • Make improvements to the error minimization approaches you already use
  • Better measure the effectiveness of your error proofing approaches
  • Develop your own prioritized, ‘mistake proofing’ plan

Who: Kevin McManus serves as Chief Excellence Officer for Great Systems! and has taught more than 400 courses as an international contract trainer for the TapRooT® root cause analysis process. During his thirty-seven plus years in the business world, he has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality. He holds an undergraduate degree in Industrial Engineering and an MBA. Kevin has served as a national Malcolm Baldrige Performance Excellence Award Examiner for eighteen years, and he is currently serving a three-year term on the national judge’s panel. He also writes the monthly performance improvement column for Industrial and Systems Engineer magazine, is an Institute of Industrial and Systems Engineering Fellow and has been a member of IISE for thirty-seven years, His newest book is titled “Error Proof – How to Stop Daily Goofs for Good.”

Please RSVP by replying to I hope to see you there!

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